CRAIG WILLETTS ISO & BUSINESS CONSULTANT
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The Three Stages of Social Media Excellence 

Step 1 – The Set up
Social Media Profiles 
Thoroughly fill out the profiles of your social medias. Include:
  • Company name
  • Company Tagline
  • Company Colour Scheme
  • Contact Information – a call to action button
  • Your biography
  • Make sure you add a profile picture
Contacts 
Search for likeminded people to connect with
  • Facebook – like pages
  • Twitter – Create lists of connections
  • LinkedIn – Find Entrepreneurs
  • Google+ - Create circles
Building relationships 
Build a good group of connections by
  • Chat with followers – keep them interested in your social media
  • Comment on blogs – commenting on other blogs will gain you more followers.
  • Interact in groups – the more you interact, the more interest you gain
  • Share content – sharing other people’s content encourages others to share yours
Step 2 - Strategie
Picture
Create Quality Content
  • Use snappy headlines
  • Compelling images that relate to the content
  • Short paragraphs – keep the reader interested
  • Call to action – make it easy for people to contact you
 
Share via your social networking accounts
  • Make content easy to share – include the easy to share buttons for instance the share button on Facebook, the G+ button on google plus, the Retweet button on twitter
  • Ask questions – ask questions that your readers will participate in
  • Spark Discussions – discuss relevant topics on your social media pages.
 
Continually find groups, pages, blogs and shares the best and most relevant content from well-respected blogs in your area
  • Google Alerts
  • Social Mention
  • Subscribe to blogs
  • Tag blogger in posts
  • Comment on posts when sharing
​Step 3 – Schedule
Choose how often you post on/to each social media
  • Use scheduling programs like Hootsuite – allowing you to keep regular schedule posts so you don’t miss the allocated time.
  • Schedule posts in advance – this allows your readers to know when you will be posting and to better engage your reader during the workweek.
 
Share more than you promote
  • Share content from the blogs/group you follow – share others content as well as your own content
  • 10:1 ratio on promotion posts – for every ten posts your share make one promotional post

Periodically post a call to action/contact us
  • On occasion link your post/article to your social media’s landing page to convert your followers into customers.
Different Social Media Platforms  ​
Picture
Facebook
A ubiquitous, global social network used by over 128 billion users to share photographs, videos, links and instant message
Pros – Most likely network to contain the largest number of your connections/friends. Includes most of the features its competitors that can all be found in place.
Cons – Everyone use it, including people you know. Because of this it lacks and exclusive appeal. Flooded with brands   and advertisements.
 
Twitter
271 million active users post links, images, and 6 second videos in 140 characters or less.
Pros – Instant news source and easy access to public icons.
Cons – High volume of content at a fast pace. Word limit on posts
 
Instagram
Primarily a mobile app that over 200 million users share images and short videos
Pros – scroll with ease without being bombarded with text, eye catching photographs and useful infographs.
Cons – less one to one engagement than other social medias
 
Pinterest
70 million users, 8-% of them are women use online collaging to share inspiration and bookmarking links
Pros – Great for creating online boards to find ideas around many topics
Cons – hardly any social interactions with others. Topics tends to revolve around certain categories for instance weddings.
 
Google Plus
Created to complete with Facebook, Google Plus has 300 million users and most of them do not even know they are on it.
Pros – Circles are a great feature as well as communities and video hangouts.
Cons – very quiet network and difficult to figure out compared to other networks
 
LinkedIn
Used by 300 million users to share their experiences and resumes amongst other business professionals
Pros – used to share experiences and resumes amongst other business professionals
Cons – business/career based. Some of the best features are limited to the paid subscriptions.
 
Snapchat
Mobile app for sharing pictures between friends, snapchat is rapidly growing
Pros – young and hip, doesn’t store images automatically so doesn’t use memory on devices.
Cons – privacy concerns, spamming issues and limited functionality.

If you need any advice or have any questions, then please get in touch - [email protected]

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  • Meet Craig Willetts
    • Change The Game
    • Give Back
    • Go Paperless With ISO
    • Compliance Master
  • Business Articles
    • New Business Tips >
      • Cash Flow Planning
      • Cybersecurity Basics for SMEs
      • From Startup to Scale-Up
      • Train Your Brain
      • Organise Your Workspace
      • Colour use in Business
      • Writing a Business Plan
      • Setting KPI's
      • Website Building Instructions
      • Business Insurance
    • Business Development >
      • Building Strategic Partnerships
      • Social Media Essentials
      • Strategic Growth Planning
      • SEO Tips
      • Sell your product or service
    • General Business Tips >
      • How to price your services
      • IR35 Rules Explained
      • Meeting Tips
      • GDPR changes 2026
      • Health & Safety Law Updates
      • Making Tax Digital (MTD):
      • Problem Solving
      • Ensure Compliance
      • Health & Safety Tips
      • Cost-Effective Technology Solutions
      • Anti-Money Laundering Regulations
      • Customer Service Sector
      • Prevent burnout in your team
  • Sector specific articles
    • Security Sector
    • Construction Sector
    • Cleaning & FM Sector
    • Manufacturing Sector
    • Training Sector
    • Warehouse Sector
    • Project Management Sector
    • Healthcare Sector: Navigating CQC Compliance
  • Understanding People
    • How to Tell If Your Team Is Using AI
    • Onboarding New Employees: First 90 Days Checklist
    • Be A Great Employee
    • Understand Customers
    • Talent Management
    • How To Get The Most From Your Team
    • Stress at Work
    • Managing Remote and Hybrid Teams Effectively
    • Made it Mindset
  • ISO Standards Tips
    • Top 20 ISO Standards
    • ISO 9001 Tips
    • ISO 14001 Tips
    • ISO 45001 Tips
    • ISO 45003 Tips
    • ISO 31000 Tips
    • ISO 22301 Tips
    • ISO 27001 Tips
    • ISO 42001 Tips
    • ISO 17025 Tips
    • ISO 13485 Tips
    • ISO 18788 Tips
    • ISO 28000 Tips
    • ISO 28007 Tips
    • ISO 50001 Tips
    • ISO 17021 Tips
    • ISO 10015 Tips
    • ISO 37001 Tips
    • ISO 22000 Tips
    • ISO 37301 Tips
    • ISO 27701 Tips
    • ISO 20000 Tips
    • ISO 26000 Tips
    • ISO 15189 Tips
    • ISO 20121 Tips
    • Internal audits in plain English
    • Corrective Actions that work
    • Management Review Meeting
    • Integrating ISO Standards